
Monday, August 1, 7 pm, Community Meeting Room, Main Library
Learn methods to define a problem versus dealing with its symptoms, and concepts to differentiate symptoms from their roots. Also learn how to analyze the importance and the desired benefit of solving the problem; and how to determine the support and resources needed to resolve the problem, to create an action plan and finally, to measure success. Three case studies will be shared. Presented by Arnie Goldberg, SCORE mentor. Registration is requested but not required. Register online or call the Reference Desk at 847-448-8630.